In these Terms & Conditions, "you" and "your" means all persons named on the booking form including anyone who is added or substituted at a later date. "we" "us" "our" and "owner(s)" means Liguand Complex and the agents/owners, Julie Jump of Liguand Complex, 47330, Saint-Quentin-du-Dropt, Lot-et-Garonne, France.

​

1. GENERAL
All booking arrangements are made subject to the following conditions, and you agree to be bound by these conditions if you make a reservation;

​

2. CONTRACT
The contract shall be between the lead Guest Name, who must be over 18 (“the Hirer”) and Julie Jump (“the Owner”), in relation the premises at Liguand Complex;

​

3. TERMS
The contract is for a short term holiday let, as agreed directly by the Owner or via an official third party booking source.  The Owner has the right of refusal of a booking, entry to premises or removal from premises at any time;

​

4. ARRIVAL/DEPARTURE TIMES
Check-in time is on Saturdays 4pm and check-out time is by 10am unless otherwise agreed upfront with the Owner;

​

5. DEPOSIT
A 10% deposit payment is required to secure the booking on all occasions as detailed on the booking form, via correspondence, or via an official third party booking source.  This deposit is non-refundable;

​

6. PAYMENT OF BALANCE
In the case of all direct bookings the balance together with the breakage deposit of €250 is due at least 8 weeks prior to the check-in date.  Reservations made within 8 weeks from the start of the holiday require full payment at the time of booking.  In default of receipt of the balance the Owners reserve the right to cancel the booking and levy the cancellation charges as detailed in these Terms and Conditions; 

​

7. CANCELLATION

All cancellations must be in writing and acknowledged by us.
If the Hirer cancels the booking the following charges will be levied:
If your booking is cancelled at any time, the deposit payment is non-refundable. 
If your booking is cancelled within 8 weeks prior to the check-in date, a 50% charge of the booking balance value will be levied.  
If your booking is cancelled 4 weeks prior to check-in date, a 100% charge of the booking balance will be levied.

This clause may be amended by any email sent in relation to COVID-19;

​

8. TAXE DE SEJOURS
Appropriate Taxe de Séjours (local Tourist Tax) must be paid by the Hirer upon check-in.  The rate is 2.5% per adult per night, as set in 2021 by the local authorities; 

​

9. BREAKAGES/FINAL CLEANING
A €250 breakages deposit is held upon payment of the balance, this is refunded within 7 days of departure unless otherwise advised by email.  The Owners appreciate that breakages can & do happen.  The Owners trust that you and your party will treat your holiday home with respect and inform us immediately of any breakages/accidents.  Where breakages occur, an appropriate sum will be levied.  Should your accommodation be left in a condition that requires extra cleaning at the end of your stay, you will be informed of this and charged €40 per hour for the additional time spent; 

​

10. GUEST CONDUCT
The Hirer and their party must behave respectfully towards the Owners and other guests.  Keep noise levels low inside the house and in communal areas, particularly during night hours.  Smoking is not permitted inside the accommodation, at the pool area or other communal areas.  Abusive behaviour will not be tolerated in any form.  The Owners have the right to insist persistent offenders leave the property;

​

11. ADDITIONAL GUESTS
From time to time the Hirer may wish to invite further guests to the property.  In all cases the Owners must be consulted prior to the visit. Overnight stays are not allowed.   Our ultimate consideration is for our other guests;

​

12. INSURANCE

We strongly recommend insurance for both medical and personal cover, which includes cancellation, public liability, personal liability, money and baggage, also for Assistance for car breakdown. The client must accept responsibility for his total party for any insurable losses.  

​

13. RISK AND RESPONSIBILITY
The accommodation, swimming pool, surroundings and amenities (eg, BBQs, Archery equipment and bicycles) are provided entirely at the Hirer’s and user’s risk.  While precautions are taken to ensure the safety of guests, the Owner’s cannot be held responsible for personal injury, accident or loss arising in connection with this holiday let.  The Owners are not responsible for any external situation beyond our control, including, but not limited to power cuts, machinery breakdown, civil disturbances, catastrophe, noise, weather etc.

​

14. PERSONAL BELONGINGS
The Hirer's are responsible for their baggage, personal belongings and vehicles at all times.  No responsibility can be accepted for loss or damage by the property Owners.

15. PETS

Liguand does not allow for guests to bring Pets on their stay, with the exception of guide dogs. 

16.  ADDITIONAL CHARGES

Any additional charges (e.g. additional towels, heating fuel, etc) must be settled before the end of the holiday.

The Hirer agrees to be a considerate tenant, to take care of the property and its contents and to leave it clean and tidy at the end of the rental period.  Although a final clean is included in our pricing, we reserve the right to deduct any additional cleaning charges from the security deposit if the property is left in an unacceptable condition.

We are unable to provide electricity for the charging of vehicles.